Privacy Policy
Effective Date: October 23, 2025
Last Updated: October 23, 2025
Welcome to Smart ePrint (“we,” “our,” or “us”). Your privacy matters to us, and we are committed to protecting the personal information you share when you visit or make a purchase through our website www.smarteprint.com (“the Site”).
This Privacy Policy describes how we collect, use, disclose, and protect your information in compliance with applicable privacy laws in the United States (including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)) and Canada (under the Personal Information Protection and Electronic Documents Act (PIPEDA)).
By using our website, you acknowledge and agree to this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to process orders, enhance user experience, and improve our services.
1.1 Personal Information
When you engage with our website, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely through third-party payment gateways)
- Order history, preferences, and communication records
1.2 Non-Personal Information
Automatically collected data may include:
- IP address
- Browser type and operating system
- Device information (desktop, tablet, or mobile)
- Website usage statistics and browsing patterns
- Cookies, pixels, and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders efficiently
- Provide shipping updates and order confirmations
- Communicate with you regarding support or inquiries
- Improve website performance and personalize your experience
- Send promotional offers, newsletters, or updates (only with your consent)
- Prevent fraudulent activity and ensure platform security
- Comply with legal, tax, and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal data. However, we may share limited information with trusted third parties who assist in delivering our services:
- Payment Processors: To authorize and complete secure transactions.
- Shipping Carriers: To deliver your orders accurately and on time.
- Service Providers: For hosting, analytics, marketing, and customer support.
- Legal Authorities: When required to comply with applicable laws or prevent fraud.
All partners are contractually obligated to protect your data and use it only for authorized purposes.
4. Cookies and Tracking Technologies
We use cookies and tracking tools to enhance your browsing experience and deliver relevant promotions.
Types of Cookies Used:
- Essential Cookies: Required for website functionality (e.g., checkout process).
- Performance Cookies: Used to analyze site traffic and improve usability.
- Marketing Cookies: Enable personalized ads and remarketing campaigns.
You can manage or disable cookies at any time via your browser settings.
5. Data Security
We use robust technical and organizational safeguards to protect your personal data, including:
- SSL encryption for secure data transmission
- Encrypted payment gateways for financial transactions
- Firewalls and threat monitoring systems
- Restricted employee access to sensitive data
Despite these efforts, no system is 100% secure. You share information with us at your own discretion.
6. Your Privacy Rights (U.S. & Canada)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated information
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications or targeted advertising
- Limit data sharing under CCPA/CPRA provisions
To exercise your rights, contact us at support@smarteprint.com or call +1-651-815-4630.
We may verify your identity before processing your request.
7. Data Retention
We retain your data only for as long as necessary to:
- Fulfill your orders and provide support
- Maintain accurate business, tax, and compliance records
- Meet legal and regulatory obligations
When no longer required, data is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to third-party platforms or external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are intended for users aged 18 years and older.
We do not knowingly collect personal data from minors. If we learn that we have unintentionally gathered data from a child, it will be promptly deleted.
10. International Data Transfers
Your data may be stored or processed outside your country of residence, including in the United States.
We ensure that any cross-border transfer complies with applicable privacy laws and provides adequate protection standards.
11. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in technology, laws, or business operations.
The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us:
Smart ePrint
📧 Email: support@smarteprint.com
📞 Phone: +1-651-815-4630
📍 Address: 11397 Quincy St NE, Blaine, Minnesota 55434
🌐 Website: www.smarteprint.com